Frequently Asked Questions
Everything you need to know about shopping with Eastland.
What is the standard shipping time for orders?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is Eastland's return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How can I track my order status?
Once your order is placed, you can track its progress by logging into your Eastland account or by clicking the tracking link provided in your shipping confirmation email.
Do you offer international shipping?
Yes, Eastland ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Are your products covered by a warranty?
All Eastland products come with a one-year limited warranty against manufacturing defects. If you believe your item is faulty, please contact our customer support team with photos of the issue.
